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Suzo-Happ Service Centers - Repair of Monitors, LCD'S, Optic Boards, Keno Pens, Ticket Printers, Power Supplies

Service Centers


We offer quality repair services at our Chicago, Las Vegas and New Jersey locations.
Choose from the services listed below to learn more.

Warranty Service | Out Of Warranty Service
Monitors/LCD
| Bill Validators | IGT and Aristocrat Power Supply Repair
Midway / Atari Game Boards and Hard Drives
Suzo-Happ Coin Counter | Ticket Printer Repair

Instructions for sending items in for repair



Warranty Repair Service

Las Vegas
2015 Helm Drive
Las Vegas, NV 89119
Toll Free Phone: (866) 736-2374
Local Phone: (702)597- 4840
Fax: (702) 597-5360
Email: service@suzohapp.com
Chicago
106 Garlisch Drive
Elk Grove, IL 60007
Toll Free Phone: (888) 289-4277 Local Phone: (847) 593-6130
Toll Free Fax: (800) 592-3030
New Jersey
2547 Fire Road Unit I 9
Egg Harbor TWP, NJ 08234
Toll Free Phone: (866) 736-2374
Local Phone: (702) 597-4840
Fax: (702) 597-5360
Email: service@suzohapp.com

Puerto Rico
112 Ashford Avenue
Suite 2B
San Juan, PR 00907
Phone: 866-736-2374
Email: service@suzohapp.com

Bill Validators
• MEI SC Series Cashflow
• MEI Series 2000
• MEI ZT Series
• MEI Bulk Note Feeder (BNF)

Coin Counters
• SUZO-HAPP

Game Devices
• Starpoint

Monitors
• CERONIX LCD
• CERONIX CRT
• Kortek LCD
• Kortek CRT
• Kortek Plasma
• Kortek Digital Information Displays (DID)
• SUZO-HAPP Vision Pro CRT
• SUZO-HAPP Vision Pro LCD

Printers
• FutureLogic Gen 1
• FutureLogic Gen 2
• FutureLogic Gen 2 Universal

Reel Mechs
• Starpoint
Bill Validators
• MEI Series 2000
• MEI SC Series Cashflow
• MEI Series 3000
• MEI Bulk Note Feeder (BNF)

Game Devices
• Starpoint

Midway/Atari Games
• Game Boards and Hard Drives 1995 and newer, both electronic related and operator questions (settings, failure codes, etc.)
• Eproms available for most Midway/Atari Video Games
• No Pinball Repairs
• For all other game boards call service center for repair details

Monitors
• CERONIX LCD
• Kortek CRT
• Kortek LCD
• Makvision CRT
• Makvision LCD
• SUZO-HAPP Vision Pro CRT
• SUZO-HAPP Vision Pro LCD


Reel Mechs
• Starpoint

Bill Validators
• MEI SC Series Cashflow
• MEI Bulk Note Feeder (BNF)

Printers
• FutureLogic Gen 1
• FutureLogic Gen 2
• FutureLogic Gen 2 Universal

Monitors
• CERONIX LCD
• Kortek LCD
• Kortek Digital Information Displays (DID)
• SUZO-HAPP Vision Pro LCD

 

 

Bill Validators
• MEI SC Series Cashflow

Printers
• FutureLogic Gen 1
• FutureLogic Gen 2
• FutureLogic Gen 2 Universal

Monitors
• Kortek LCD
• Kortek Digital Information Displays (DID)


 








Note:
Please phone or fax customer service at one of the numbers listed above for an RMA form and number. In order to properly handle your repair, your return must have an RMA number on it.




Repair Service / Out of Warranty Repairs

Las Vegas
2015 Helm Drive
Las Vegas, NV 89119
Toll Free Phone: (866) 736-2374
Local Phone: (702)597- 4840
Fax: (702) 597-5360
Email: service@suzohapp.com
Chicago
106 Garlisch Drive
Elk Grove, IL 60007
Toll Free Phone: (888) 289-4277 Local Phone: (847) 593-6130
Toll Free Fax: (800) 592-3030
New Jersey
2547 Fire Road Unit I 9
Egg Harbor TWP, NJ 08234
Toll Free Phone: (866) 736-2374
Local Phone: (702) 597-4840
Fax: (702) 597-5360
Email: service@suzohapp.com

Puerto Rico
112 Ashford Avenue
Suite 2B
San Juan, PR 00907
Phone: 866-736-2374
Email: service@suzohapp.com

Bill Validators
• MEI SC Series Cashflow
• MEI Cashflow 7000
• MEI Series 2000
• MEI ZT Series
• MEI Bulk Note Feeder (BNF)

Coin Counters
• SUZO-HAPP

Game Devices
• Starpoint

Monitors
• CERONIX CRT
• CERONIX LCD
• Kortek LCD
• Kortek CRT
• Kortek Plasma
• Kortek Digital Information Displays (DID)
• SUZO-HAPP Vision Pro CRT
• SUZO-HAPP Vision Pro LCD
• Tovis CRT
• Tatung CRT
• Wells Gardner CRT

Power Supplies
• IGT Game King
• Aristocrat

Printers
• FutureLogic Gen 1
• FutureLogic Gen 2
• FutureLogic Gen 2 Universal
• FutureLogic Daughter Boards


Reel Mechs
• Starpoint

Bill Validators
• MEI Series 2000
• MEI SC Series Cashflow
• MEI Cashflow 7000
• MEI Bulk Note Feeder (BNF)

Game Devices
• Starpoint

Midway/Atari Games
• Game Boards and Hard Drives 1995 and newer, both electronic related and operator questions (settings, failure codes, etc.)
• Eproms available for most Midway/Atari Video Games
• No Pinball Repairs
• For all other game boards call service center for repair details

Monitors
• CERONIX LCD
• Kortek CRT
• Kortek LCD
• Makvision CRT
• Makvision LCD
• SUZO-HAPP Vision Pro CRT
• SUZO-HAPP Vision Pro LCD

Reel Mechs
• Starpoint

TouchTunes Devices
• General Touch LCD
• MJS Computer

Bill Validators
• MEI SC Series Cashflow
• MEI Cashflow 7000
• MEI Bulk Note Feeder (BNF)

Game Devices
• Starpoint

Printers
• FutureLogic Gen 1
• FutureLogic Gen 2
• FutureLogic Gen 2 Universal

Monitors
• CERONIX LCD
• Kortek LCD
• Kortek Digital Information Displays (DID)
• SUZO-HAPP Vision Pro LCD

Reel Mechs
• Starpoint

Bill Validators
• MEI SC Series Cashflow
• MEI Cashflow 7000

Printers
• FutureLogic Gen 1
• FutureLogic Gen 2
• FutureLogic Gen 2 Universal

Monitors
• Kortek LCD
• Kortek Digital Information Displays (DID)









Note:
Please phone or fax customer service at one of the numbers listed above for an RMA form and number. In order to properly handle your repair, your return must have an RMA number on it.


Monitor Repair Service

  • Kortek, Ceronix, Vision Pro and MakVision Authorized service center
  • Also repair Wells Gardner, Tatung, and Neotec
  • Monitors repair includes burn-in test, touch calibration and bench test
  • Factory trained technicians with over 30 years hands-on experience
  • 5-day quick turnaround from receipt (in most cases)
  • 180-day warranty on LCDs
  • 90-day warranty on CRTs

CRT's and Chassis up to 26"
Includes Kortek, Ceronix, Wells Gardner, Vision Pro, Neotec, and Makvision
Price per ea.
Includes diagnostic testing, component replacement.
(excluding CRT tube, chassis, touchscreen, touchscreen controller)
$75.00

CRT's and Chassis 26" and Higher
Includes Kortek, Ceronix, Wells Gardner, Vision Pro, Neotec, and Makvision
Price per ea.
Includes diagnostic testing, component replacement.
(excluding CRT tube, chassis, touchscreen, touchscreen controller)
$80.00

LCD's up to 27"
Includes Kortek, Ceronix, Vision Pro, and Makvision
Price per ea.
Includes diagnostic/ burn tests, touch calibration, and component/board replacement
Replacement parts extra if necessary
$65.00

LCD's 27" and higher
Includes Kortek, Ceronix, Vision Pro, and Makvision
Price per ea.
Includes diagnostic/ burn tests, touch calibration, and component/board replacement
Replacement parts extra if necessary
$150.00

LCD with PC
Includes Kortek 26" 32" 40" and 46" with PC and Touch Screen
Price per ea.
Includes diagnostic/burn tests, touch calibration, and component/board/PC board replacement. Requires operating system key code and CD. Not responsible for replacement of customer content. Replacement parts extra if necessary $180.00

Note: Please phone or fax customer service at one of the numbers listed above for an RMA form and number. In order to properly handle your repair, your return must have an RMA number on it.


Bill Validator Repair Service

  • Factory authorized service center for MEI bill validators
  • All refurbished validators are completely disassembled and cleaned, worn or defective parts are replaced, and the unit is reassembled, calibrated and tested
  • Factory trained technicians with over 30 years hands-on experience
  • 6-month warranty
  • 5-day turnaround time (in most cases)

Level I
Includes MEI Series 2000, MEI SC Series Cashbox and Chassis
Price per ea.
Includes diagnostic testing, calibration, and cleaning. Replacement parts extra. $40.00
Software Update (Per customer request - download only no testing involved $25.00

Level II
Includes MEI SC Series Cashflow, MEI ZT Series, and MEI Series 3000 RTU's
Price per ea.
Includes diagnostic testing, calibration, and cleaning. Replacement parts extra. $65.00
Software Update (Per customer request - download and calibration only) $25.00

SC Series Interface Board Price per ea.
Includes component replacement
(Boards that can not be repaired will be returned at no charge)
$17.00

Bulk Note Feeder (BNF) Price per ea.
Includes diagnostic testing, calibration and cleaning
Replacement parts extra.
$65.00
Software Update (Per customer request - download and calibration only) $25.00

Ticket Printer Repair

  • Factory authorized service center for FutureLogic ticket printers
  • Also repair other universal ticket printers
  • All refurbished printers are completely disassembled and cleaned, worn or defective parts are replaced, and the unit is reassembled and tested
  • Factory trained technicians with over 30 years hands-on experience
  • 6-month warranty
  • 5-day turnaround time (in most cases)

Printers
Includes Futurelogic Gen 1, Gen 2, and Gen 2 Universal
Price per ea.
Includes diagnostic testing and cleaning. Replacement parts extra. $65.00
Software Update (Per customer request - download of software only) $25.00

Gen 1 RS232 and Netplex Daughter Boards Price per ea.
Includes component replacement $43.75

IGT and Aristocrat Power Supply Repair

  • For IGT Game King and Aristocrat power Supplies
  • Flat rate includes parts and labor
  • 6-month warranty
  • 5-day turnaround (in most cases)
Part Number Ref. Number   Price per ea.
40009003 and 40009090 WP203F11, MCP-8011, CP-9826 IGT Game King Power Supply $125.00
431675 MK5PFC Aristocrat Power Supply $225.00

Midway / Atari Game Boards and Hard Drives

  • Midway and Atari game boards and hard drives 1995 and newer
  • For other game boards call for details
  • EPROMs available for most Midway and Atari video games
  • No pinball repairs
  • Repairs are done in our Elk Grove service center
  • 30-day warranty on all repairs

Midway / Atari Game Boards and Hard Drives Repair Price per ea.
Repair plus replacement parts
125.00
Service charge for diagnostic testing and evaluation
50.00
* If repair is necessary, refer to above repair fees.

Suzo-Happ Coin Counter

  • Repair your old coin counter
  • All counters are tested
  • Quick turnaround
  • 1-year warranty
Suzo-Happ Coin Counter Repair Price per ea.
Repair plus replacement parts
65.00